Jan 22, 2020 | Uncategorised
Making a profit can also be about stopping doing things. Profile your ideal customer: They get what you are offering, They pay on time They are generally great to deal with – You enjoy dealing with them! Contrast this with your difficult customer: They are...
Jan 8, 2020 | Uncategorised
10 Steps to Acquiring Raving Fans It can be up 6 times more expensive to sell to a new customer than to sell to your existing customers. The most successful small businesses are in business to acquire raving fans! Raving fans will consistently buy from you and sell...
Dec 18, 2019 | Uncategorised
5 Reasons Customers Leave 1% pass away 3% move 14% are lured by a competitor 14% are turned away by product or service dissatisfaction 68% leave because of poor attitude or indifference on the part of the service provider. These customers believe that you don’t...
Dec 10, 2019 | Uncategorised
Following up on last week’s talk on maintaining a positive mindset – What are the practical approaches to having a powerful positive mindset? Draw a simple point at the centre of a screen or piece of paper From this point draw 3 lines up ward from the...
Dec 3, 2019 | Uncategorised
Positive Mindset and your Business What is positive mindset and why does it have such a major influence on whether your business grows and prospers or fails? We have all heard of positive mindset. The challenge is to understand it and how it impacts on your business...
Nov 27, 2019 | Uncategorised
Once we have analysed our sales by leads, conversion rate, the number of times our customers buy from us and our average sale we need to look at the last of the 5 ways to examine how profitable our sales are. We need to measure the profitability of each of our main...
