Last week I talked you about the impact that has time response on your lead conversion ratio. Here are 5 tips you might find useful to improve your lead time response:
✔️Use a CRMs to Manage Inbound Leads
✔️Invest in automation. (Sometimes can just be an automatic response, or a simple form to categorize your leads and assign them easily to the right sales reps).
(Specially for the first response).
✔️Offer Live Sales Support where possible. (Even if it is only certain hours a day, it can make a difference. Either chat or phone depending or your audience).
✔️Provide a Self-Service Option – FAQ. More and more people like to compare online before contacting a business this is why having a complete profile on Social Media or a FAQ on your website can really make a difference.
✔️Track Speed to Lead Regularly.